Question 1

What types of buildings and in what industry do you clean?

Accepted Answer

We provide commercial cleaning and janitorial services for a wide range of buildings, suites, and settings, including offices, medical offices, retail spaces, data centers, automobile dealerships, banks and financial institutions, daycare and learning centers, fitness centers, data centers, and more.

Question 2

Are there scope or size limitations to your service?

Accepted Answer

We professionally clean spaces of all sizes and types and in many different industry settings. We pride ourselves on delivering agile cleaning solutions for most situations.

Question 3

Why should I outsource the cleaning of my data center?

Accepted Answer

Keeping your data center environment clean is essential for safety and performance. Utilizing a professional cleaning service offers quality, consistency, and efficiency that can only be achieved by trained professionals. Keep your employees focused on what they do best, and let us handle your critical care cleaning services.

Question 4

Do you offer one time cleaning services in addition to contract?

Accepted Answer

Absolutely. We offer all options if you need a one-time cleaning service, a short-term contract, month-to-month services, an annual contract, or long-term commercial cleaning requirements.

Question 5

Is MetroKleen a franchise?

Accepted Answer

We are not a franchise. We are a family-owned & operated company with over 15 years of professional cleaning experience. The company owners are available to speak with you whenever the need arises.

Question 6

What happens if an issue or concern arises?

Accepted Answer

We communicate openly and honestly. A conversation with the company decision-makers is only a phone call away. Our goal is to be supportive and productive in finding solutions and resolutions to issues and concerns. We respond rapidly.

Question 7

Are you an environmentally-conscious cleaning company? Do you utilize green cleaning products?

Accepted Answer

We pride ourselves on being an environmentally-friendly commercial cleaning company that uses green products and cleaning methods where possible. The best Boston cleaning company.

Question 8

What specialized cleaning services do you offer in medical office environments?

Accepted Answer

We train our workforce for strict adherence to OSHA safety guidelines in medical environments, including bloodborne pathogen training. Our process-oriented methods and the continuous improvement of our staff through training and consistent inspection set us apart. Incident prevention is a primary focus.

Question 9

Is MetroKleen insured and bonded?

Accepted Answer

Yes. We operate 100% insured and bonded for our clients’ safety and peace of mind.

Question 10

Who will be responsible for the keys to our building?

Accepted Answer

MetroKleen requires that employees sign a form indicating they are responsible for the keys to your building. If an employee quits or is terminated, they must immediately return the keys to our office. All our employees are professionally screened.

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